zc66 Terms and Conditions

1 Introduction and Acceptance

These terms and conditions ("Terms") form a legal agreement between you and zc66 governing your use of the zc66 platform ("Platform" or "Site") and its services. By registering on this site, creating an account, or using the site in any way, you are considered to have accepted all provisions of these Terms.

If you do not agree with these Terms, please refrain from using the zc66 platform. zc66 reserves the right to amend these Terms at any time, and continuing to use the site after amended terms are published will be taken as your acceptance of the updated terms.

2 Eligibility and Age Requirement

To open an account and use the services on the zc66 platform, you must meet the following eligibility criteria:

• You must be at least 21 years of age. For persons aged 21 and above only.
• You are a legal individual with the right to enter into a binding agreement.
• You are not accessing the platform from a country or region where online gaming or betting is explicitly prohibited.
• You have not previously self-excluded or been banned by us.

zc66 takes its responsibility toward minors seriously. If we have reason to believe a user is under 21, we reserve the right to verify identity at any time and may suspend or close the account if necessary.

3 Account Registration and Verification

3.1 Registration

Each user may hold only one account. Creating multiple accounts is strictly prohibited and may result in all accounts and balances being forfeited. Providing accurate and truthful information at the time of registration is mandatory.

3.2 Identity Verification (KYC)

We reserve the right to verify a user's identity, age and address at any time. For deposits or withdrawals, you may be asked to submit supporting documents (national ID, passport, etc.). Transactions may be placed on hold if documents are not provided in time.

3.3 Account Security

It is your responsibility to keep your password and login details confidential. Notify us immediately of any unauthorized use of your account. Allowing third parties to use your account is prohibited.

4 Deposit and Withdrawal Policy

4.1 Deposit Rules

The minimum deposit amount at zc66 is ৳500. We accept the following payment methods: bKash, Nagad, Rocket and bank transfer. Deposits are generally credited to your account instantly. If there is a delay due to a technical issue, please contact our support team.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 10 to 45 minutes. Withdrawals can only be made via the same method used for the deposit, unless we approve otherwise.

4.3 Withdrawal Verification

Identity verification may be required for large withdrawal amounts. The conditions for withdrawing winnings from gameplay and winnings from bonuses may differ.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit up to ৳15,000. Before this bonus can be used as cash, a 15x wagering requirement must be met. This means if you deposit ৳5,000 and receive a ৳10,000 bonus, you must place a total of ৳(10,000 × 15) = ৳150,000 in bets before withdrawing.

5.2 General Bonus Terms

• Each promotional offer has a specific validity period; once expired, the bonus is automatically cancelled.
• Multiple bonuses cannot be activated at the same time unless permitted by the terms of the offer.
• The maximum withdrawal limit from bonus winnings will be stated on the relevant promo page.
• If the wagering requirement on a bonus is not completed before withdrawing the deposit, the bonus will be cancelled.
• If bonus abuse or manipulation is proven, the account and balance will be forfeited.

5.3 VIP Program Cashback

We have five VIP tiers and weekly cashback is provided at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.3% weekly cashback
• Gold: up to 0.5% weekly cashback
• Platinum: up to 0.6% weekly cashback
• Diamond: up to 0.8% weekly cashback

You can move up to higher tiers through regular active play. The cashback amount depends on the activity for the relevant week.

6 Prohibited Activities

The following activities are strictly prohibited on the zc66 platform:

• Creating or operating multiple accounts.
• Registering with false or incorrect information.
• Bonus fraud or bonus abuse (for example — meeting bonus conditions through matched betting or dormant strategies).
• Playing using automated software, bots or other technical methods.
• Money laundering or any form of financial crime.
• Attempting to access another user's account.
• Exploiting any bug or technical vulnerability on the platform.
• Creating an account for a minor or allowing a minor to access an account.

If any of the above rules are violated, zc66 reserves the right to suspend or permanently close the account, forfeit all balances and take legal action if necessary.

7 Betting and Gaming Rules

7.1 Game Outcomes

All game outcomes are determined through a verifiable random number generator (RNG) or live dealer technology. zc66 uses third-party audits to ensure fair play.

7.2 Technical Errors

If a game is interrupted or produces an erroneous result due to a technical issue or internet outage, zc66 reserves the right to void that round and return the stake. In the case of a display error, the server record will be considered final.

7.3 Sports Betting

For sports betting (cricket, football, kabaddi, etc.), bets placed before a match starts are subject to the match result. If a match is cancelled or postponed by the organizing authority, action will be taken in accordance with the betting rules.

8 Responsible Gaming

zc66 firmly believes in responsible gaming. We offer the following tools to protect our users:

• Deposit Limits: You can set daily, weekly or monthly deposit limits.
• Bet Limits: The option to set a maximum bet amount per session.
• Self-Exclusion: You can request to close your account for a set period or permanently.
• Reality Check: A feature that notifies you of how long you have been playing at set intervals.

If you feel that gambling is causing problems for you or your family, please read our Responsible Gaming page and contact our support team.

9 Privacy and Data Protection

We take the protection of your personal information very seriously. Details of how your data is collected, stored and used are set out in our Privacy Policy.

zc66 uses SSL encryption technology to keep all your transactions and personal data secure. We do not sell your information to third parties. However, sharing data may be required for legal reasons or at the request of a regulatory authority.

10 Intellectual Property Rights

All content published on the zc66 platform — including logos, text, graphics, software and design — is the intellectual property of zc66. Reproducing, distributing or commercially using this content without our written permission is strictly prohibited.

Content from third-party game providers (such as Pragmatic Play, PG Soft, JILI, Spribe, etc.) is subject to their own intellectual property rights.

11 Limitation of Liability

zc66 is not liable for the following:

• Any loss incurred by a user due to an internet connection outage.
• Any loss resulting from a user's insecure management of their account credentials.
• Delays or failures by third-party payment gateways.
• Unexpected technical errors or force majeure events.

In any circumstance, zc66's total liability shall not exceed the amount you deposited in the 30 days prior to the relevant event.

12 Account Closure and Termination of Service

12.1 At the User's Request

You may request to close your account at any time through our support team. Before closing the account, you should withdraw any remaining balance (subject to wagering conditions being met).

12.2 At zc66's Discretion

In cases of a breach of terms, during an investigation, or for security reasons, zc66 reserves the right to suspend or close an account without notice.

13 Dispute Resolution

For any dispute or complaint, please contact our support team first. We provide 24/7 live chat support in Bengali and assistance by email at [email protected].

If a dispute is not resolved by the support team, both parties will attempt to settle it through mediation by mutual agreement. In all disputes, logs and records stored on the server will be treated as the final evidence.

14 Changes to Terms

zc66 reserves the right to change, revise or update these terms and conditions at any time. Updated terms will take effect from the date of publication and continuing to use the platform after that date will be considered acceptance of the new terms. For significant changes, we will endeavour to notify you by email or through a site notification.

15 Contact Information

If you have any questions or comments about these terms, please contact us:

• Email: [email protected]
• Live Chat: 24/7 Bengali support from any page on the site.
• Hours: Around the clock, Bangladesh Standard Time (BST, UTC+6).